Moving Services Agreement
The parties
This agreement is between Your Moving Company (“the Mover”) and [Customer name] (“the Customer”).
The move
The Mover will load, move and unload the Customer’s household goods from [pickup address] to [drop-off address] on [move date], with the crew arriving between [arrival window]. The Mover will also provide: [packing or other services, if any].
Rates and estimate
The move is charged at [hourly rate] per hour for [number] movers and [number] truck(s), with a minimum of [minimum] hours. Travel time is charged as follows: [travel terms]. The estimate of [estimate range] is based on the items and details the Customer provided; the final price follows the time actually worked.
Payment
A deposit of [amount] reserves the date and is applied to the final bill. The balance is due [when the move is complete]. The Mover accepts [payment methods].
Valuation coverage
The Customer has chosen [coverage option], which covers [limits of coverage]. The Customer will tell the Mover in writing, before the move, about any item of unusual value.
The Customer’s part
The Customer will make sure the crew has access and parking at both addresses, book elevators where needed, and be present or send someone to represent them. The Mover will not move hazardous materials, perishable food, or personal valuables such as cash, jewelry and important documents.
Changes and cancellations
The Customer may change or cancel the move by telling the Mover [notice period] before the move date. [What happens to the deposit.] Work or items added on the day may change the time and the price.
Delays
The Mover will do its best to arrive within the arrival window, but is not responsible for delays caused by weather, traffic or other events beyond its control.
Claims
The Customer will report any loss or damage in writing to [contact] within [number] days of the move, with photos where possible. The Mover will respond within [number] days.
Signatures
By signing, both parties agree to the terms above.