Payments & Finance

Get paid on time. Close every job clean.

A deposit to confirm the job, the balance after the move, storage billed every month. Customers pay by card from their portal, and every payment, refund and closed job lands in one journal.

Payment link sentEmma pays from her portal
1The job’s money at a glance
One move

Follow one move’s money, start to finish

From the first estimate to the line in your July revenue — the same job, the same numbers, in one place.

  1. Estimate$4,580–5,0398–9 h · 8 movers
  2. Deposit · Jul 2$1,145.00Card, in the portal
  3. Move day · Jul 208 h 15 minFrom the crew timer
  4. Final invoice$4,695.00Same formula, real hours
  5. Balance · Jul 21$3,550.00Card, from the payment link
  6. ClosedLockedThe price can’t drift after close
  7. Revenue · July+$4,695.00In the journal and the reports
Ways to pay

Your deposit. Their way to pay.

Take the deposit online, then let customers pay the balance however suits them — a card, Apple Pay, Google Pay, a bank account (ACH), PayPal or Venmo in their portal, or cash, check and Zelle on move day. Add a card fee or a cash discount if you want one.

  • Stripe and PayPal, right in the customer’s portal: cards, Apple Pay, Google Pay and bank (ACH) payments through Stripe; PayPal, Venmo and Pay Later through PayPal.
  • Cash, check, Zelle and bank transfer recorded against the same balance.
  • A fee or a discount per method, and the customer sees the exact total before paying.
Ways to payWhat customers can pay with, and what it costs them
Deposit to confirm the jobPaid online · $916.00 on a $4,580.00 job
  • Cards & walletsVISAAMEXPayGPayDISCOVER 0%
  • Bank account (ACH)For the balance · clears in 3–5 business days 0%
  • PayPalPayPal balance, Venmo, Pay Later 0%
  • CashPaid to the crew on move day 0%
  • CheckHanded to the crew or mailed 0%
  • Zelle & bank transferRecorded by the office 0%
1A deposit that confirms the job
Storage

Storage that bills itself

Storage in transit and long-term accounts sit next to the moves that fill them. Each one bills itself every month — by the cubic foot or at a flat price — and anything overdue is flagged on its own.

  • Priced per cubic foot, or flat, account by account.
  • Monthly invoices customers pay online in their portal.
  • Monthly revenue and what’s owed at the top of the page.
Moving & storage, start to finish
StorageBilled by the cubic foot or flat, every month
Storage revenue$1,735monthly
Space used40%2,010 of 5,000 ft³
Past due$5441 account
  • GWGrace WhitmanSITMain Warehouse412 ft³ × $0.95$391.40/moPaid · Sep 2
  • NLNora LindqvistLong termSouthside Depot640 ft³ × $0.85$544.00/moPast due
  • MHMorgan HaleSITMain Warehouse286 ft³ × $0.95$271.70/moOn move-in
  • DODaniel OkaforLong termMain WarehouseFlat monthly$150.00/moPaid · Aug 10
  • ETElizabeth TorresLong termMain Warehouse198 ft³ × $1.05$207.90/moPaid · Aug 15
1Billed by the cubic foot — or flat
Reports

See the money as jobs close

Revenue, new jobs, average job value, win rate and what’s still unpaid — for the week, the month, the quarter or the year, each against the period before.

Closeout

Close the job and the price is locked

Once the hours, extras and payments are in, closing the job freezes its price. Later changes to tariffs or settings never rewrite a finished move.

Crew hours recorded8 h 15 min
Extras reviewednone
Final invoice sent$4,695.00
Balance paid$0.00 due
Close jobClosed · price locked
The journal

One journal for every dollar in and out

Deposits, balances, storage payments and refunds are all entries in one journal, matched back to their jobs — and the whole thing exports to CSV for your accountant.

DateEntryAmount
Jul 2Deposit · KM-229+$1,145.00
Jul 18Refund · damaged lamp−$45.00
Jul 21Balance · KM-229+$3,550.00
Aug 1Storage · ST-1031+$544.00
Matched to jobs · no gapsExport CSV

Questions about payments

Walk through a month of your moves and storage with us in a demo.

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How do customers pay?
Right from their portal: by card, Apple Pay, Google Pay or a bank account (ACH) through Stripe, or with PayPal, Venmo or Pay Later. A bank payment takes 3–5 business days to clear, so it’s offered for the balance, not the deposit. Cash, check, Zelle and bank transfers are recorded by the office. Every payment shows up on the job right away.
Can we take a deposit when the customer books?
Yes. Set a default deposit as a share of the estimate; the customer pays it from the portal to confirm the move.
What does “locked” mean after closeout?
A closed job keeps its price. Changing your tariffs or formula later only affects open jobs, never a move that is already finished.
How is storage billed?
Each account is billed monthly by its cubic feet at the facility’s rate. Invoices can be paid by card in the portal, and past-due accounts are flagged.
Can we issue refunds?
Yes. A refund is recorded against the original payment and appears in the journal, so the job’s totals stay right.
Can our accountant get the data?
Payments export to CSV, ready for your accounting software.
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