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Loading help

Loading and unloading help, billed by the hour

When customers bring their own truck or container, send a crew. Loading Help and Unloading Help are job types of their own: priced at the tariff and hours you choose, on the board with their own tags, timed by the crew and billed on the hours they actually worked.

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Built in

Labor jobs, run like every other job

Loading and unloading help use the same jobs, crews, calendar and payments as your moves — with a type of their own, and a price you set for labor.

Job types of their own

Loading Help and Unloading Help sit in the service list next to moves — on every job, and on every new one the office creates.

Job · Service Type
A rate for labor

Add a tariff for labor-only work and pick it on the job. Every tariff has a crew price for two, three and four movers.

Settings · Tariff Rates
The hours you expect

Type the job’s duration yourself — the estimate follows, and it stays Manual until you reset it to auto.

Job · Move duration
Your minimum, kept

A short loading job still bills your minimum hours, and hours always round up to the quarter.

Settings · Basic Rates
Travel from your garage

The drive there and back is added in 15-minute steps at the crew’s rate, with the fuel for it.

Settings · Garage / Travel
Tagged on the board

LOAD and UNLD jobs show on the day view beside your moves, and the Jobs list filters by service type.

Day view · Jobs filters
Timed by the crew

The foreman starts the clock on arrival and finishes when the truck is loaded — the bill follows the hours worked.

Crew app
Paid like any job

A deposit to confirm, the balance after, the customer portal and every payment method you take.

Payments · Portal
Dispatch

On the board with everything else

Day view

LOAD and UNLD, between the moves

Loading and unloading jobs sit on the same day view as your moves, on the vehicle that takes the crew — each with its own tag, so dispatch sees at a glance what kind of job it is.

Aug 22, 2026Saturday3/9 trucks booked
7 AM9 AM11 AM1 PM3 PM5 PM
#3 · FR3KM-256
KM-256LOCALNoah Kim
#7 · VANKM-258
KM-258LOADPriya Shah
#4 · HINOKM-257
KM-257UNLDLeo Park
Jobs

Every loading job, one filter away

Filter the Jobs list by service type to see the week’s loading or unloading work, with dates, tags and payment status in the same panel.

FiltersReset
MOVE DATE RANGE
Aug 17, 2026Aug 23, 2026
SERVICE TYPE
Loading Help
Any service typeLocal MoveLong DistanceLoading HelpUnloading Help
PAYMENT STATUS
AnyUnpaidPartialPaid
Pricing

Price labor like labor

Your tariffs are named crew rates. Add one for loading and unloading work, then pick it on the job — the estimate, the deposit and the final bill all use it.

  • A crew price for every size — two, three or four movers, and each extra mover.
  • Picked per job from the rate on its System Estimate.
  • Your minimum hours and travel still apply, so short jobs stay worth the trip.
Tariff RatesNamed crew rates — one is always the default; assign per job to override.+ Add Rate
Regular2M $1593M $2094M $259+mover $50+truck $50
Labor only2M $1193M $1694M $219+mover $50+truck $50
Discount2M $1393M $1894M $239+mover $50+truck $50
Peak2M $1993M $2494M $299+mover $50+truck $50
Regular$790 – $1,0103 movers · 3–4 h
Labor only$640 – $8203 movers · 3–4 h
The bill

Paid for the hours worked. Never less than your minimum.

Crew app

The timer writes the bill

The foreman starts work on arrival and finishes when the truck is loaded. The actual hours, rounded up to the quarter, replace the estimate — at the job’s own rate.

Finish move

Final price is recalculated from actual worked time.

Estimated3.0–4.0 h$730
Actual3.3 h$731
New final total$731
Difference+$1
Mark as completed Done for now
Minimums

Short jobs keep your minimum

Set your minimum hours and movers once. A two-hour loading job is billed as your minimum, so it’s still worth sending a crew.

Basic RatesCore pricing parameters used by the Labor and Truck components.
Minimum Hours3
Minimum Movers2
2 h 15 min on the timer → 3 movers × 3h × $169/crew [Labor only]$647

Questions about loading help

Bring your labor rates and a typical loading job — we’ll set them up with you in a demo.

Get a demo
How is loading help priced?
By the hour: the crew price at the job’s tariff, times the hours. Add a tariff for labor-only work and pick it on the job; your minimum hours and the drive from your garage still apply.
Can we set the hours ourselves?
Yes. Type the expected hours into the job’s duration and the estimate follows. The duration shows as Manual until you reset it to auto.
How is the final bill worked out?
From the crew’s timer. The foreman starts on arrival and finishes when they’re done; the actual hours are rounded up to the quarter and never fall under your minimum — unless the price was locked.
Where do we see these jobs?
On the day view, tagged LOAD or UNLD next to your moves, and in the Jobs list with the service-type filter. In the crew app they open like any other job.
What’s the difference between Loading and Unloading Help?
Only the side of the trip: one loads the customer’s truck or container, the other empties it. Both are priced, scheduled and billed the same way.
Do these customers get the portal?
Yes. Every job has one — the estimate, the deposit, chat with your office and paying the balance.

Other kinds of moves

LOCALLocal movesHourly crews, tariffs by date LDLong-distance movesMulti-day trips, fuel and overnights COMMCommercial & officeBy the hour or at a flat rate M+SMoving & storageStorage in transit and monthly units

Guides and how-tos

GuideHow to price a moving job Help CenterSet your rates and the tariff calendar Help CenterSchedule trucks and crews Help CenterThe crew app for movers and foremen
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