1Contact support
Write to us and the team that builds MoveConsole replies by email.
SupportHelp with your account or the iPhone app.
[email protected]
Prefer a form? Send us a message.
2Signing in to the app
There’s no password. You sign in with a code we email you:
- Enter your company’s address — yourcompany.moveconsole.com.
- Enter your work email.
- Type the 6-digit code from the email we send you.
Forgot your company’s address? On the sign-in page, tap “Don’t know your company address?” and enter your work email. We’ll email you a sign-in link for each company you’re on.
3Common questions
How do I sign in to the MoveConsole app?
Enter your company’s address (yourcompany.moveconsole.com), then your work email, then the 6-digit code we email you. There’s no password.
I don’t remember my company’s address.
On moveconsole.com/login, tap “Don’t know your company address?” and enter your work email. We’ll email you a sign-in link for each company you’re on.
My sign-in code doesn’t arrive.
Look in your spam or junk folder, wait a minute, then tap Send again. The code only goes to an email that is on your company’s team in MoveConsole — if yours isn’t, ask your company’s administrator to add you.
It says “The app isn’t turned on for your company”.
Your company’s owner turns on access to the iPhone app in MoveConsole’s settings. Ask them to switch it on, then sign in again.
Who can use the app?
The office team of a moving company that runs on MoveConsole: owners, managers and dispatchers. Crews have their own crew app.
How do I pay for MoveConsole?
Your company’s subscription is managed on the website. There are no purchases in the app.
How do I sign out?
In the app, open Settings and tap Sign Out.
How is my information handled?
Our privacy policy explains what the app handles, what stays on your phone, and how to ask for your information or have it deleted.
4More help
- Help center — guides to every part of MoveConsole.
- Getting started — the first steps for a new company.
- Privacy policy and Terms of service.