Deposits, balances and payment links
Take the deposit online, let customers pay the balance their way, and keep every dollar matched to its job.
- Find it in
- Settings → Payments
- A job’s Payments tab
Set the rules once
In Settings → Payments, set the deposit that holds a date and how customers can pay: online by card, Apple Pay, Google Pay, a bank account (ACH), PayPal or Venmo, or with cash or a check on move day. Add a card fee or a cash discount if you like — customers see the exact amount for each way to pay.
Cards, Apple Pay, Google Pay and bank (ACH) payments go through your Stripe account; PayPal, Venmo and Pay Later through your PayPal account. A bank payment takes 3–5 business days to clear, so customers can use it for the balance, not the deposit.
On each job
- Send a payment link by text or email — for the deposit or the balance.
- The customer pays in their portal, and the payment shows on the job.
- The deposit confirms the job. Once it’s paid in full, the job moves to Confirmed by itself.
- Record anything paid another way — cash, a check, Zelle or a bank transfer — in the job’s Payments tab.
Every dollar in view
- Pre-confirming a job locks its price, so the deposit is asked on a price that won’t move.
- Closing a job freezes its final price.
- The Payments page shows what’s been received, what’s still owed and what’s been refunded — moves and storage together — with a CSV export for your accountant.
Storage customers pay their storage invoices in the same portal, and those payments land on the same Payments page.