Texts and calls
Connect your own Twilio number for two-way texts, automatic reminders and calls from the browser.
- Find it in
- Settings → Integrations
Texts and calls run through your own Twilio account and number, so you pay Twilio’s rates directly and the number is always yours. Before you text customers, register your number: US carriers require it.
Connect it
- Open Settings → Integrations and expand Twilio.
- Paste your keys from the Twilio console: the Account SID, an API key and its secret, and the account’s auth token.
- Add your Twilio number in international format, like +15551234567.
- Paste the two webhook addresses shown on the screen into your number’s settings in Twilio, so replies come back to MoveConsole.
- Send yourself a test text.
What you can do
- Two-way texts in each job’s chat — customers’ replies land there too.
- Automatic texts — confirmations and reminders. Automations
- Calls from the browser, or forwarded to your cell.
Good to know
A customer who replies STOP stops getting texts, and replying START turns them back on — it’s handled for you and recorded. Saved keys show as dots: they’re stored, just hidden. To change one, paste the new key in full.
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